Diplexo

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  • support@diplexo.us
  • +1 719-204-6371
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Terms & Conditions

Last Updated: October 6, 2024

These Terms & Conditions (“Terms”) govern your access to and use of the website diplexo.us (the “Site”) and any related services offered by Diplexo LLC (“we,” “us,” or “our”), a company registered in Colorado, United States. By using our Site, you agree to abide by these Terms. If you do not accept these Terms in full, please do not use our Site or services.

Table of Contents

  1. Definitions
  2. Account Registration
  3. Products and Pricing
  4. Orders and Payments
  5. Shipping and Delivery
  6. Returns and Refunds
  7. Intellectual Property
  8. User Content
  9. Prohibited Activities
  10. Privacy and Data Protection
  11. Disclaimer of Warranties
  12. Limitation of Liability
  13. Indemnification
  14. Governing Law and Dispute Resolution
  15. Changes to These Terms
  16. Termination
  17. Severability
  18. Entire Agreement
  19. Contact Information
  20. Additional Policies
  21. Google Merchant Center Compliance
  22. WooCommerce Integration

1. Definitions

“Content” refers to all information available on the Site, including text, images, audio, video, and interactive elements.
“User Content” refers to any material submitted by users, such as reviews and comments.
“Intellectual Property Rights” pertains to all legal rights regarding patents, copyrights, trademarks, and trade secrets as governed by applicable laws.

2. Account Registration

2.1. To access specific functionalities of our Site, including purchasing products, you may be required to create an account. You agree to provide truthful and up-to-date information when registering and to keep that information current.

2.2. You are responsible for safeguarding your account information and for all activities conducted under your account. If you suspect any unauthorized access, please notify us at support@diplexo.us immediately.

2.3. We reserve the right to refuse or terminate any account registration at our discretion.

3. Products and Pricing

3.1. Product Information: We take great care to ensure that product descriptions, images, and pricing on the Site are accurate. However, errors may occur, and we reserve the right to correct any discrepancies at any time without prior notification.

3.2. Pricing: All prices are displayed in U.S. dollars and may change without prior notice. Prices are applicable only to products purchased through our Site.

3.3. Availability: While we strive to maintain stock levels, we cannot guarantee that all products will be available at all times.

3.4. Product Safety: It is your responsibility to follow all instructions and safety guidelines associated with our products.

4. Orders and Payments

4.1. Order Acceptance: We reserve the right to accept or reject any order for any reason, including stock levels, pricing errors, or payment processing issues.

4.2. Payment Methods: We accept various payment options, including major credit cards and PayPal. All payment information is securely encrypted.

4.3. Payment Processing: By placing an order, you authorize us to charge your selected payment method for the total amount, including any applicable taxes and shipping costs.

4.4. Order Confirmation: After completing an order, you will receive a confirmation email. This does not signify acceptance of your order.

5. Shipping and Delivery

5.1. Shipping Methods: We offer a variety of shipping options, and shipping costs will be calculated at the time of checkout. All orders within the continental United States qualify for free shipping.

5.2. Delivery Times: Our typical processing time is 1-2 business days, with delivery expected within 4-6 business days after shipment.

5.3. Tracking: You will receive a tracking number once your order has been shipped. Order Tracking Page

6. Returns and Refunds

6.1. Return Policy: We maintain a 30-day return policy. All items must be unused, in their original packaging, and accompanied by proof of purchase.

6.2. Return Process: To initiate a return, please contact us at support@diplexo.us with your order number and reason for returning the product.

6.3. Damaged or Defective Products: If a product arrives damaged or defective, please reach out to us within 48 hours of receipt.

7. Intellectual Property

7.1. Ownership: All Content on the Site is owned by Diplexo LLC and is protected under U.S. and international copyright and trademark laws.

7.2. License: You are granted a limited, non-exclusive, revocable license to access and use the Site for personal, non-commercial purposes only.

7.3. Trademarks: The trademarks, logos, and service names of Diplexo LLC cannot be used without prior written consent.

8. User Content

By submitting content on the Site, you grant us a non-exclusive, royalty-free license to use, modify, and distribute that content as we deem necessary.

9. Prohibited Activities

You agree not to engage in illegal activities on the Site, including transmitting harmful or unlawful content, disrupting the Site’s operations, or impersonating others.

10. Privacy and Data Protection

Your use of the Site is governed by our Privacy Policy, which outlines how we collect, utilize, and safeguard your personal information.

11. Disclaimer of Warranties

The Site and its Content are provided on an “as is” basis without any warranties of any kind. We do not guarantee uninterrupted access or the accuracy of the Site’s Content.

12. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or any products obtained through it.

13. Indemnification

You agree to indemnify and hold Diplexo LLC harmless from any claims or damages resulting from your use of the Site or any violations of these Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Colorado, United States. Any disputes will be settled through arbitration in Greeley, Colorado.

15. Changes to These Terms

We may update these Terms at any time, and any changes will be posted on this page. Your continued use of the Site after any modifications signifies your acceptance of the new Terms.

16. Termination

We reserve the right to terminate your account or access to the Site at any time, without prior notice.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.

18. Entire Agreement

These Terms represent the complete agreement between you and Diplexo LLC regarding your use of the Site.

19. Contact Information

For questions or concerns, please contact us at:

  • Business Name: Diplexo LLC
  • Email: support@diplexo.us
  • Phone: +1 719-204-6371
  • Address: 1008 22nd Avenue Ct, Greeley, CO 80631, USA

20. Additional Policies

Please refer to our additional policies, including the Shipping Policy, Returns & Refund Policy, and Privacy Policy.

21. Google Merchant Center Compliance

All products listed on our Site adhere to Google Merchant Center policies, ensuring accurate descriptions, pricing, and shipping information.

22. WooCommerce Integration

Our Site utilizes WooCommerce for managing orders and inventory. Any issues related to WooCommerce functionalities should be directed to our support team.